Your Seamless, Sustainable, and Smart Delivery Experience

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Discover our sustainable delivery services, redefining convenience with innovation.

Standard

Urb-it's standard delivery service stands out from the norm. Our dedicated couriers deliver to your customer’s doorstep via our e-cargo bikes, crafting an environmentally conscious, top-quality post-purchase journey for your brand. Embracing sustainable parcel reception from any of our amiable couriers is bound to elevate your customer's satisfaction.

48-Hour

Urb-it’s 48-hour delivery service empowers your customers to manage their booking, tracking, and receipt of deliveries. Through our My Delivery platform, customers gain visibility, flexibility, and convenience when monitoring and receiving their packages. Delivered via e-cargo bike, our committed couriers curate a post-purchase journey that revolves around the customer, all while upholding your brand's commitment to sustainability.

Nominated Day

Boost checkout conversion rates by offering customers choice and predictability through Urb-it's designated day delivery service. Enable customers to select their preferred parcel receipt date, delivered in an eco-friendly manner using an e-cargo bike. Granting customers, the freedom to receive their delivery at their convenience has been proven to enhance checkout conversion rates.

Returns

Experience Urb-it's greener approach to returns, enhancing both convenience and environmental responsibility. Through our digital returns system, from doorstep to warehouse, the paperless collection method stands as an efficient and sustainable solution. Customers initiate a collection request via our API (Application Programming Interface), followed by a dedicated courier retrieving their parcel on an e-cargo bike, transporting it to our urban hub, and seamlessly reintegrating it into your system. Enjoy effortless and environmentally-conscious returns.

Seamless
Integration

Parcels are sourced from partners or directly integrated into our network, with our last mile delivery system, operating out of urban hubs, ensuring a seamless and optimised process.

Exceptional
Delivery

Our e-cargo bikes offer live tracking and a 2-hour window. Dual delivery attempts and proof options ensure reliability. We excel in feedback-driven enhancements & automated SLA performance.

European
Coverage

Experience the advantage of expansive European coverage, providing dependable service. Benefit from comprehensive parcel tracking, valuable customer feedback, and ongoing enhancements.

Sustainable
Last Mile

Utilising E-cargo Bikes, we ensure efficiency and eco-friendliness with zero emissions and less noise. Enjoy transparent pricing as we waive congestion and fuel surcharges. Find out more here.